Delivery Policy

1. General Information

All orders are subject to product availability. If an item is not in stock, you will not be able to purchase it. 

2. Delivery Location

Items offered on our website are available for delivery to any countries.

3. Delivery Time

We use ePacket shipping, which delivers in 12-20 days. Depending on which country you are in and unavailability of ePacket shipping, please allow over 2-4 weeks for the product to arrive at your doorstep. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. 

4. Delivery of Different Products

We work with many suppliers to provide you with a broad variety of products to choose from. Thus, different products are delivered in separate shipments.

5. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

6. Shipping Costs

We provide free shipping worldwide at no cost to you.

7. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at hello@elpisgarden.com

8. Questions

If you have any questions about the delivery and shipment of your order, please contact us at hello@elpisgarden.com