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FAQ

Order

Can I make changes to my order?

What if I input the wrong shipping address?

If I order more than one product type, will I receive all at once?

Can I cancel my order?

Payments

What are the payment methods?

Do I need a PayPal account to check out with PayPal?

Shipping & Delivery

What delivery options do you provide?

Which shipping carriers do you use?

What is ePacket shipping?

How long will it take to get my order?

Tracking My Order

How can I track my order?

Where is my package?

Returns, Refunds, & Exchanges

Can I get a refund or an exchange for a new one?